Privacy Policy
This privacy policy explains what personal data Cornwall Civils & Construction Ltd collects through this website, why we collect it, how we use it and what rights you have over it. We are the data controller for that information.
Who we are
Cornwall Civils & Construction Ltd is a company registered in England and Wales, company number 15894537, with its registered and trading address at 14 The Strand, Newlyn, Penzance, Cornwall, TR18 5HN. You can contact us about anything in this policy by email at info@cornwallcivilsandconstruction.co.uk or by phone on 07958 102538.
What we collect
When you send an enquiry through a form on this website we collect the details you type into it: your name, your email address, your phone number, your postcode and whatever you tell us about the job. Nothing on this site asks for payment details, and we never ask for them by email.
Our website is served as static files and does not set advertising cookies of its own. Where analytics or conversion measurement is in use, it is described in the consent banner and you can decline it without losing any function of the site.
Why we use it
We use your enquiry details for one purpose: to reply to you, to arrange a site visit if you want one, and to price the work. That is a legitimate interest in responding to someone who has asked us to quote, and it is also the step before entering a contract with you.
We do not sell your data, we do not share it with marketing companies, and we do not add you to a mailing list because you asked for a quote.
Who processes it for us
Enquiries submitted through this website are received into our customer relationship system, which is provided to us by a third-party software supplier acting as our processor under contract. The website itself is hosted on a content delivery network. Those suppliers process the data only on our instructions.
How long we keep it
We keep enquiry records for as long as we may need them to deal with the job and any question arising from it, and then for the period required for tax and legal record keeping. If you ask us to delete your details and we have no legal reason to keep them, we will.
Your rights
You have the right to ask what personal data we hold about you, to have it corrected if it is wrong, to have it erased, to restrict or object to how we use it, and to receive a copy of it in a portable form. To exercise any of those rights, email us at info@cornwallcivilsandconstruction.co.uk.
If you are not satisfied with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk.
Security
Enquiry data is transmitted over an encrypted connection and held in access-controlled systems. No transmission over the internet can be guaranteed completely secure, but we take reasonable steps to protect the information you send us.
Changes to this policy
If this policy changes we will publish the updated version on this page. Please check back if you want to see the current position.